Master Thesis: Digital Srategy and Digital Governance at Universalmuseum Joanneum

Im Rahmen des Master-Studiengangs „Content Strategie“ an der FH Joanneum schrieb ich meine Masterarbeit über „Digital Strategy and Digital Governance at Universalmuseum Joanneum“. Diese Arbeit bietet die Grundlage für die Initiierung und Umsetzung des Projekts “Digitale Transformationsstrategie am Universalmuseum Joanneum” (Start Herbst 2018), welche das Joanneum Ende 2019 als erstes österreichisches Museum veröffentlichte. Summary Large international organisations such as the Met …

Content Strategy in action

Last year, we invited the 2015 class of Exhibition Design at the FH Joanneum to perform UX testing on our website. Instructor Konrad Baumann introduced the students to the “Thinking-Aloud”-method of Steve Krug, a technique that my class was introduced to as well as part of our Content Strategy studies. DIY Usability testing The method is based on observing the user behavior …

Steeping a website

Looks like winter finally caught up with us – we’re not getting as much snow as I was hoping for in order to pull out my snowboard, but plenty of freezing cold, on average -10°C/14° F the past week. Naturally, I’ve been drinking a lot of tea to stay warm and this year I’ve been …

There and Back again, Part 3

In Part 2 of this series I discussed my new job at the Universalmuseum Joanneum and the challenges we face with the purchase and renewal process of our membership program. This following last part outlines solutions and strategies to overcome those challenges.